Embers help center
Set up Embers, understand lead scoring, connect Slack, HubSpot, and webhooks, and fix a destination that stopped delivering.
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Getting started Quickstart: signup to your first ranked lead Register, verify your email, answer three intake questions, and reveal the first ranked queue Embers builds from your public LinkedIn activity. Getting started Choose your workspace mode Pick Just me, My sales team, or Client accounts at signup. The preset sets copy and routing. Every plan is one workspace; Agency adds one per client. Account and billing Watched profiles Every profile Embers reads is a watched profile with a role, your own included. How many each plan allows, what Own adds, and what deleting one removes. Leads and scoring Lead owners and assignment Growth or above On Growth and above, each lead can have an owner so two people do not message the same person. Claim, release, force-reassign, and filter the Owner column. Integrations Send qualified leads to Slack Solo and above Connect one Slack workspace, pick a channel, and choose which lead events post there. Includes what the card shows and how to test it. Integrations Send lead events to your own endpoint Solo and above Create a signed HTTPS webhook endpoint in Embers, choose its events, save the signing secret, send a test, and read the 30-day delivery log. Leads and scoring How lead scoring works What goes into an Embers lead score, what raises and lowers it, how grades and trend are set, and why a lead you like can still rank low. Troubleshooting No leads in your queue yet Work the four reasons a queue stays empty in order, from a scan that has not finished to an ICP or blocklist that filtered everyone out. Account and billing Plans and limits What Free, Solo, Growth, Enterprise, and Agency include: members, watched profiles, keywords, monthly and annual prices, and which screens need a paid plan.
Browse by topic
Getting started Set up your account, describe your ICP, add the profiles and keywords to watch, and go live. 7 articles Signals and agents The four agents that collect engagement: your posts, your comments, watched public profiles, and keyword mentions. 6 articles Leads and scoring Work the priority queue, understand scores and ICP matching, and keep the wrong companies out of your list. 7 articles Outreach Draft LinkedIn messages from real engagement context, tune your voice, and use contact information when it is available. 3 articles Integrations Send qualified leads to Slack, HubSpot, signed webhooks, automation platforms, or a CSV export. 12 articles Reports and workspaces Share client reports, run agency workspaces with separate client feeds, and invite your team. 3 articles Account and billing Plans and limits, the trial, invoices, cancelling or pausing, notification preferences, and your data. 11 articles Troubleshooting Fix an empty queue, a paused destination, or missing email, and read the answers to the questions we get most. 6 articles
Where Embers can send leads
Slack Post qualified leads into one Slack channel with the score, why they match, and the evidence. HubSpot Create or update a HubSpot contact and attach one note describing the signal that qualified the lead. Signed webhooks Send signed HTTPS events to your own endpoint with Standard Webhooks headers and automatic retries. Zapier Point an Embers webhook at a Zapier Catch Hook and fan the event out to anything Zapier supports. Make Feed a Make custom webhook module from Embers and route leads through a Make scenario. Clay Push each qualified lead into a Clay table as a new row for further enrichment. n8n A community recipe: an n8n Webhook node that verifies the signature and runs your own workflow. CSV export Download the leads you have selected, with scores, signals, and contact fields, as a CSV file.