# Embers documentation URL: https://useembers.com/help/ Articles: 90 > Set up Embers, understand lead scoring, and send ranked LinkedIn leads to Slack, HubSpot, Salesforce, Pipedrive, Attio, outreach tools, and webhooks. Billing and fixes: the Help Center. Every article is also served as Markdown at its path with a .md suffix, and each category at `/help/.md`. ## Choose your path - [I'm setting up](https://useembers.com/help/getting-started/quickstart/): Sign up, describe your ICP, pick what to watch, and see the first ranked queue. - [I work the queue](https://useembers.com/help/leads/priority-queue/): Read why each lead surfaced, mark what you did, and keep the list short. - [I send leads to my tools](https://useembers.com/help/integrations/overview/): Slack, HubSpot, Salesforce, Pipedrive, Attio, Notion, Google Sheets, HeyReach, Instantly, Smartlead, Emelia, webhooks, or a CSV. - [I build on Embers](https://useembers.com/help/developers/): Signed webhook events, the MCP server, and machine-readable files. ## Documentation ### [Getting started](https://useembers.com/help/getting-started/) Set up your account, describe your ICP, add the profiles and keywords to watch, and go live. Markdown: https://useembers.com/help/getting-started.md - [What Embers is, and what it is not](https://useembers.com/help/getting-started/what-is-embers/): Embers watches public LinkedIn engagement and ranks the people who show up by how well they fit your ICP. It never posts, messages, or logs in for you. Markdown: https://useembers.com/help/getting-started/what-is-embers.md - [Quickstart: signup to your first ranked lead](https://useembers.com/help/getting-started/quickstart/): Create an account, give Embers your website, confirm the ICP it drafts, pick what to watch, and reveal the first ranked queue from public LinkedIn activity. Markdown: https://useembers.com/help/getting-started/quickstart.md #### Set up your workspace - [Choose your workspace mode and plan](https://useembers.com/help/getting-started/choose-your-workspace-mode/): Just me, My sales team, or My clients. Where the workspace mode is set, what it changes in the app, and which plan fits each way of working. Markdown: https://useembers.com/help/getting-started/choose-your-workspace-mode.md - [Add the profiles, pages, and keywords to watch](https://useembers.com/help/getting-started/connect-your-linkedin-profile/): Paste a public LinkedIn URL, tag who it is, and Embers reads the people engaging with it. No login, no cookie, no extension. What each monitor reads and costs. Markdown: https://useembers.com/help/getting-started/connect-your-linkedin-profile.md - [Define your ideal customer profile](https://useembers.com/help/getting-started/define-your-icp/): Give Embers a website or a description of your buyer, and it builds the structured ICP that decides which engagers become leads and how they rank. Markdown: https://useembers.com/help/getting-started/define-your-icp.md - [Choose your signal agents](https://useembers.com/help/getting-started/choose-your-agents/): Your profile, watched profiles, and keyword tracking. What each agent watches, how to add one, the 24 hour cadence, and what each plan runs. Markdown: https://useembers.com/help/getting-started/choose-your-agents.md - [Join someone else's Embers workspace](https://useembers.com/help/getting-started/join-a-workspace/): Accept an invitation to a colleague's or client's workspace, see what a member can and cannot do, and switch between workspaces once you belong to several. Markdown: https://useembers.com/help/getting-started/join-a-workspace.md #### More in Getting started - [Find your way around the Embers app](https://useembers.com/help/getting-started/find-your-way-around/): The sidebar, the top bar, the phone tab bar, Settings, the command palette on Cmd or Ctrl K, and every keyboard shortcut in the app. Markdown: https://useembers.com/help/getting-started/find-your-way-around.md - [Key terms in Embers](https://useembers.com/help/getting-started/key-terms/): Plain definitions of the words Embers uses, from engager, signal, and ICP match to delivery rule and client feed, each linked to the article that covers it. Markdown: https://useembers.com/help/getting-started/key-terms.md ### [Signals and agents](https://useembers.com/help/signals/) The four agents that collect engagement, the Posts and Comments pages that rank what they found, and qualifying a single post on demand. Markdown: https://useembers.com/help/signals.md #### Signal agents - [Watch any public LinkedIn profile](https://useembers.com/help/signals/watchlist/): Put your own profile, competitors, influencers, or company pages on the Watchlist. Embers ranks their engagers against your ICP and shows each profile's stats. Markdown: https://useembers.com/help/signals/watchlist.md - [Track the phrases your buyers post](https://useembers.com/help/signals/keyword-tracking/) (Solo and above): Keyword tracking searches public LinkedIn posts for phrases you choose and turns the authors into ranked leads. How to add keywords and pick ones that convert. Markdown: https://useembers.com/help/signals/keyword-tracking.md - [Import profiles and keywords from a CSV or a list](https://useembers.com/help/signals/import-profiles-and-keywords/) (Solo and above): Bring the profiles and keywords you tracked in another tool, including a Trigify export. Upload a CSV or paste a list, choose what to add, and import. Markdown: https://useembers.com/help/signals/import-profiles-and-keywords.md - [Turn reactions on your posts into leads](https://useembers.com/help/signals/post-engagement/): Your profile agent collects the people who react to or comment on your own public posts, then matches and ranks them against your ICP every 24 hours. Markdown: https://useembers.com/help/signals/post-engagement.md - [Mine the comments you leave elsewhere](https://useembers.com/help/signals/comment-engagement/): Your profile agent reads the comments you leave on other people's posts, collects who replies or reacts, and flags post authors who need what you sell. Markdown: https://useembers.com/help/signals/comment-engagement.md - [Act on suggestions for what to watch next](https://useembers.com/help/signals/suggestions/): Weekly, or every 3 days on the trial, Embers suggests profiles to watch, swaps, keywords, ICP fixes and what to stop. How to approve and undo them. Markdown: https://useembers.com/help/signals/suggestions.md #### Scans - [What the first scan reads, and how far back](https://useembers.com/help/signals/history-lookback/): An agent's first scan mines existing public history, up to 12 months of posts, instead of starting today. Later scans collect only what is new. Markdown: https://useembers.com/help/signals/history-lookback.md - [Pause an agent and read its scan history](https://useembers.com/help/signals/agents-pause-and-scan-history/): Pause and resume an agent from the Agents page, see what pausing stops, and read each run in its scan history, including empty and failed scans. Markdown: https://useembers.com/help/signals/agents-pause-and-scan-history.md #### More in Signals and agents - [Qualify the engagers on any LinkedIn post](https://useembers.com/help/signals/qualify-a-post/) (Solo and above): Paste any public LinkedIn post and Embers reads everyone who reacted or commented, matches them to your ICP, and adds them as leads. Solo and above. Markdown: https://useembers.com/help/signals/qualify-a-post.md - [See which posts produce leads](https://useembers.com/help/signals/posts-page/): The Posts page ranks every post Embers reads, from your profile, watchlist, keywords, and qualified posts, by the leads it brought, and shows who they are. Markdown: https://useembers.com/help/signals/posts-page.md - [See which comments bring buyers back](https://useembers.com/help/signals/comments-page/) (Solo and above): The Comments page lists your comments, your watched profiles' comments and comments on keyword posts, with the post each sits on and the leads it brought. Markdown: https://useembers.com/help/signals/comments-page.md ### [Leads and scoring](https://useembers.com/help/leads/) Work the priority queue, understand scores and ICP matching, and keep the wrong companies out of your list. Markdown: https://useembers.com/help/leads.md - [Work the Priority Queue](https://useembers.com/help/leads/priority-queue/) (Solo and above): The Priority Queue lists up to ten leads that need action today, in a fixed order, each with the reason, the signal age, and one suggested next step. Markdown: https://useembers.com/help/leads/priority-queue.md - [Find and filter leads in the leads list](https://useembers.com/help/leads/leads-list/): The leads list is every lead in the workspace. Use its tabs, filters, statuses, lead sheet, Focus, bulk actions, and keyboard shortcuts to find and work them. Markdown: https://useembers.com/help/leads/leads-list.md - [Work a lead from its full page](https://useembers.com/help/leads/lead-detail/) (Solo and above): The full lead page says why to reach out now, your reply, why they fit, every engagement and their profile, with contact, lists and notes beside them. Markdown: https://useembers.com/help/leads/lead-detail.md - [See job changes and company news on your leads](https://useembers.com/help/leads/company-changes/) (Solo and above): Embers re-checks the people and companies behind your leads and adds dated, sourced changes, such as a new role, a hiring burst, or a funding round. Markdown: https://useembers.com/help/leads/company-changes.md #### Scoring and ICP - [How lead scoring works](https://useembers.com/help/leads/how-scoring-works/): What goes into an Embers lead score, how to tune signal weighting, what raises and lowers a score, and how grades and trend are set. Markdown: https://useembers.com/help/leads/how-scoring-works.md - [Read and correct an ICP match](https://useembers.com/help/leads/icp-matching-and-feedback/): How Embers decides whether a lead fits your ideal customer profile, how to read the fit and its confidence, and how tagging a lead by hand changes things. Markdown: https://useembers.com/help/leads/icp-matching-and-feedback.md - [Change your ICP safely with preview and undo](https://useembers.com/help/leads/change-your-icp/) (Solo and above): Preview which current leads an ICP edit would drop or add before you save, keep the ones you want, and undo the last change in seconds. Markdown: https://useembers.com/help/leads/change-your-icp.md - [Block a company](https://useembers.com/help/leads/company-blocklist/) (Solo and above): Block a company once and everyone who works there leaves your queue, lists, exports, reports, digests, and every delivery destination. Here is how. Markdown: https://useembers.com/help/leads/company-blocklist.md #### More in Leads and scoring - [Keep two teammates off the same lead](https://useembers.com/help/leads/lead-owners-and-assignment/): Lead ownership is not available yet. Until it ships, use lists, statuses, and notes on the shared workspace so two people never message the same lead. Markdown: https://useembers.com/help/leads/lead-owners-and-assignment.md - [Send a lead to a destination](https://useembers.com/help/leads/send-to-destination/) (Solo and above): Send to pushes the leads you pick to a connected destination from the leads list, the Priority Queue, or a lead's full page, without waiting for a scan. Markdown: https://useembers.com/help/leads/send-to-destination.md - [Read the dashboard](https://useembers.com/help/leads/dashboard/): Who the Embers dashboard puts first and why, what each number counts, new leads by the week, the trial card, and your first scan. Markdown: https://useembers.com/help/leads/dashboard.md ### [Outreach](https://useembers.com/help/outreach/) Draft LinkedIn messages from real engagement context, tune your voice, and use contact information when it is available. Markdown: https://useembers.com/help/outreach.md - [Generate and edit a DM draft](https://useembers.com/help/outreach/dm-drafts/) (Solo and above): Embers drafts a connection note, a direct message, or a public comment from what a lead engaged with. You edit it, copy it, and send it yourself. Markdown: https://useembers.com/help/outreach/dm-drafts.md - [Set your outreach voice and product context](https://useembers.com/help/outreach/outreach-voice/) (Solo and above): Tell Embers what you sell, who you sell to, and which tone to use, and read the voice profile it learns from your posts so DM drafts sound like you. Markdown: https://useembers.com/help/outreach/outreach-voice.md - [Reveal a lead's email and phone](https://useembers.com/help/outreach/lead-enrichment-and-contact-info/) (Solo and above): Look up a lead's work email and phone on a paid plan, read the source and confidence values, and see which exports and destinations carry them. Markdown: https://useembers.com/help/outreach/lead-enrichment-and-contact-info.md ### [Integrations](https://useembers.com/help/integrations/) Send qualified leads to Slack, HubSpot, Salesforce, Pipedrive, Attio, Notion, Google Sheets, HeyReach, Instantly, Smartlead, Emelia, signed webhooks, automation platforms, or a CSV export. Markdown: https://useembers.com/help/integrations.md - [Choose where Embers sends your leads](https://useembers.com/help/integrations/overview/) (Solo and above): Compare every Embers destination and what it needs: Slack, HubSpot, Salesforce, Pipedrive, Attio, Notion, Google Sheets, outreach tools, webhooks, and CSV. Markdown: https://useembers.com/help/integrations/overview.md - [Control which leads reach each destination](https://useembers.com/help/integrations/delivery-rules/) (Solo and above): Set a minimum score, ICP only, sources, and excluded titles and industries per destination, and route each agent's leads with configurations. Markdown: https://useembers.com/help/integrations/delivery-rules.md #### Workspace tools - [Send qualified leads to Slack](https://useembers.com/help/integrations/slack/) (Solo and above): Connect one Slack workspace, pick a channel, and choose what posts there. Covers what the lead card shows, the test message, and pauses. Markdown: https://useembers.com/help/integrations/slack.md - [Create HubSpot contacts from qualified leads](https://useembers.com/help/integrations/hubspot/) (Solo and above): Connect one HubSpot portal with a private-app token so Embers creates or updates a contact, with one note on the signal, whenever a lead qualifies. Markdown: https://useembers.com/help/integrations/hubspot.md - [Create Salesforce Leads from qualified leads](https://useembers.com/help/integrations/salesforce/) (Solo and above): Connect one Salesforce org with OAuth so Embers creates a Lead, or updates the Lead or Contact you already have, with a completed Task, when a lead qualifies. Markdown: https://useembers.com/help/integrations/salesforce.md - [Create Pipedrive people and leads from qualified leads](https://useembers.com/help/integrations/pipedrive/) (Solo and above): Connect one Pipedrive company with the Embers app or an API token, map your own Person fields, and get a Person, a Lead, and a note when a lead qualifies. Markdown: https://useembers.com/help/integrations/pipedrive.md - [Create Attio people from qualified leads](https://useembers.com/help/integrations/attio/) (Solo and above): Connect one Attio workspace with the Embers app or an API key and get a person, an optional list entry, and a note when a lead qualifies. Markdown: https://useembers.com/help/integrations/attio.md - [Send qualified leads to a Notion database](https://useembers.com/help/integrations/notion/) (Solo and above): Connect Notion with OAuth, pick a database you shared, map Embers fields to its properties, and keep one row per lead updated as they engage. Markdown: https://useembers.com/help/integrations/notion.md - [Send qualified leads to Google Sheets](https://useembers.com/help/integrations/google-sheets/) (Solo and above): Connect Google Sheets, let Embers create a spreadsheet or map your own columns, and keep one row per lead updated as they engage. Markdown: https://useembers.com/help/integrations/google-sheets.md #### Outreach tools - [Push qualified leads into HeyReach](https://useembers.com/help/integrations/heyreach/) (Solo and above): Connect HeyReach with an API key, then add configurations that send each agent's leads into its own campaign or list, with the signal attached. Markdown: https://useembers.com/help/integrations/heyreach.md - [Push qualified leads into Instantly](https://useembers.com/help/integrations/instantly/) (Solo and above): Connect Instantly with an API key, then add configurations that send each agent's leads into its own campaign, with the signal as the opener. Markdown: https://useembers.com/help/integrations/instantly.md - [Push qualified leads into Smartlead](https://useembers.com/help/integrations/smartlead/) (Solo and above): Connect Smartlead with an API key, then add configurations that send each agent's leads into its own campaign, with the signal as a custom field. Markdown: https://useembers.com/help/integrations/smartlead.md - [Push qualified leads into Emelia](https://useembers.com/help/integrations/emelia/) (Solo and above): Connect Emelia with an API key, then add configurations that send each agent's leads into a campaign that mixes LinkedIn and email steps. Markdown: https://useembers.com/help/integrations/emelia.md #### Webhooks - [Send lead events to your own endpoint](https://useembers.com/help/integrations/webhooks/) (Solo and above): Create a signed HTTPS webhook endpoint in Embers, choose its events, save the signing secret, send a sample, and read the 30-day delivery log. Markdown: https://useembers.com/help/integrations/webhooks.md - [Webhook payload reference](https://useembers.com/help/integrations/webhook-payload-reference/) (Solo and above): Every field in an Embers webhook, from the envelope and versions to the lead, engagement, change, contact, report, and test objects, and the key to join on. Markdown: https://useembers.com/help/integrations/webhook-payload-reference.md - [Verify webhook signatures](https://useembers.com/help/integrations/verify-webhook-signatures/) (Solo and above): Check the Standard Webhooks headers on every Embers delivery: rebuild the HMAC from the raw body, compare it safely, bound the timestamp, and drop repeats. Markdown: https://useembers.com/help/integrations/verify-webhook-signatures.md - [Webhook retries and pauses](https://useembers.com/help/integrations/webhook-retries-and-pauses/) (Solo and above): How Embers retries a failed webhook delivery across eight attempts and about 6.3 days, what pauses an endpoint, and how to resume it and replay events. Markdown: https://useembers.com/help/integrations/webhook-retries-and-pauses.md #### Automation - [Send Embers leads to Zapier](https://useembers.com/help/integrations/zapier/) (Solo and above): Set up Zapier from the Integrations page in three steps, then verify the signature in a Code step, map the lead fields, and send each lead onward. Markdown: https://useembers.com/help/integrations/zapier.md - [Send Embers leads to a Make scenario](https://useembers.com/help/integrations/make/) (Solo and above): Feed a Make custom webhook from a signed Embers endpoint, verify the HMAC, and route each qualified lead through a scenario you build. Markdown: https://useembers.com/help/integrations/make.md - [Add every qualified lead to a Clay table](https://useembers.com/help/integrations/clay/) (Solo and above): Point a signed Embers webhook at a Clay table so each qualified lead arrives as one row, keyed on the LinkedIn URN, ready for your enrichments. Markdown: https://useembers.com/help/integrations/clay.md - [Consume Embers webhooks in n8n](https://useembers.com/help/integrations/n8n/) (Solo and above): A community recipe: point a signed Embers endpoint at an n8n Webhook node, verify the HMAC in a Code node, then run your own workflow. Markdown: https://useembers.com/help/integrations/n8n.md #### More in Integrations - [Connect an AI assistant with MCP](https://useembers.com/help/integrations/mcp/) (Solo and above): Paste one server address into an AI assistant, approve Embers once in your browser, and work your leads by chat or voice with nineteen actions. Markdown: https://useembers.com/help/integrations/mcp.md - [Export leads to CSV](https://useembers.com/help/integrations/csv-export/) (Solo and above): Select leads on the Leads page and download a CSV with scores, grades, signals, signal sources, and any contact details Embers already stores. Markdown: https://useembers.com/help/integrations/csv-export.md ### [Reports and workspaces](https://useembers.com/help/reports-and-workspaces/) Share client reports, run agency workspaces with separate client feeds, and invite your team. Markdown: https://useembers.com/help/reports-and-workspaces.md - [Generate and share a client report](https://useembers.com/help/reports-and-workspaces/client-reports/) (Solo and above): Freeze a reporting period into a report, share it as a public link or a PDF, and see what each section of the report counts. Markdown: https://useembers.com/help/reports-and-workspaces/client-reports.md - [Invite your team and set roles](https://useembers.com/help/reports-and-workspaces/team-and-roles/) (Growth or above): Add people to an Embers workspace by email or invite link, choose Admin or Member, see what each role can do, and remove someone when they leave. Markdown: https://useembers.com/help/reports-and-workspaces/team-and-roles.md #### Agency - [Run client workspaces on the Agency plan](https://useembers.com/help/reports-and-workspaces/agency-workspaces-and-client-feeds/) (Agency): The Agency plan gives each client its own Embers workspace. Set up the portfolio, switch between clients, and schedule a weekly report per client. Markdown: https://useembers.com/help/reports-and-workspaces/agency-workspaces-and-client-feeds.md - [Share a branded lead feed with a client](https://useembers.com/help/reports-and-workspaces/share-a-client-lead-feed/) (Agency): Give an agency client a public page of their workspace's top 25 leads, under your brand name, logo, and colour, and revoke the link when you need to. Markdown: https://useembers.com/help/reports-and-workspaces/share-a-client-lead-feed.md ## Help Center ### [Account and billing](https://useembers.com/help/account-and-billing/) Plans and limits, the trial, invoices, cancelling or pausing, notification preferences, and your data. Markdown: https://useembers.com/help/account-and-billing.md - [Compare plans and limits](https://useembers.com/help/account-and-billing/plans-and-limits/): What Free, Solo, Growth, Enterprise, and Agency include: prices, members, watched profiles, keywords, and which features need a paid plan. Markdown: https://useembers.com/help/account-and-billing/plans-and-limits.md - [How the free trial works](https://useembers.com/help/account-and-billing/free-trial/): Your trial covers your first 2,000 engagers or 7 days from when you first open your leads, whichever comes first. No card needed; contacts need a paid plan. Markdown: https://useembers.com/help/account-and-billing/free-trial.md - [Watched profiles](https://useembers.com/help/account-and-billing/linkedin-accounts-and-seats/): Every public profile Embers reads is one watched profile, your own included. See each plan's cap, what Your profile adds, and what removing one deletes. Markdown: https://useembers.com/help/account-and-billing/linkedin-accounts-and-seats.md #### Billing - [Change your plan](https://useembers.com/help/account-and-billing/change-plan/) (Solo and above): Upgrade or downgrade between Solo, Growth, and Enterprise, switch between monthly and yearly billing, and see what happens when you are over a smaller cap. Markdown: https://useembers.com/help/account-and-billing/change-plan.md - [Cancel, pause, or resume your plan](https://useembers.com/help/account-and-billing/cancel-pause-or-resume/) (Solo and above): Cancel from Settings, then Billing, keep access to the end of the period, see which offers may appear, and resume before the plan ends. Markdown: https://useembers.com/help/account-and-billing/cancel-pause-or-resume.md - [Fix a failed payment or an on-hold plan](https://useembers.com/help/account-and-billing/payment-failed-and-on-hold/) (Solo and above): What on hold and payment failed mean, what stops while a charge is unpaid, and how to update your card so the plan and your agents come back. Markdown: https://useembers.com/help/account-and-billing/payment-failed-and-on-hold.md - [Download invoices and update your payment method](https://useembers.com/help/account-and-billing/invoices-and-payment-method/) (Solo and above): Open the Dodo Payments customer portal from Settings, then Billing to change the card on file, download invoices and receipts, or fix billing details. Markdown: https://useembers.com/help/account-and-billing/invoices-and-payment-method.md #### Settings - [Manage your profile and account settings](https://useembers.com/help/account-and-billing/account-settings/): Set your timezone and lead names, verify your email, change your password, and find which Settings screen holds the rest. Markdown: https://useembers.com/help/account-and-billing/account-settings.md - [Rename and set up your workspace](https://useembers.com/help/account-and-billing/workspace-settings/): Rename the workspace, choose who it is set up for, set the scoring lookback window, and find the Danger zone under Settings, then General. Markdown: https://useembers.com/help/account-and-billing/workspace-settings.md - [Choose your notifications and email digest](https://useembers.com/help/account-and-billing/notifications-and-email-digest/): New ICP leads and company changes are on by default. Turn on more update types, mute an agent, and set a daily or weekly digest time in your timezone. Markdown: https://useembers.com/help/account-and-billing/notifications-and-email-digest.md #### More in Account and billing - [Understand your data, export it, or delete your account](https://useembers.com/help/account-and-billing/data-and-privacy/): What Embers reads and keeps, how long delivery logs and caches last, how to export your leads, and what deleting a workspace or your Embers account removes. Markdown: https://useembers.com/help/account-and-billing/data-and-privacy.md ### [Troubleshooting](https://useembers.com/help/troubleshooting/) Fix an empty queue, stalled agents, a paused destination, missing email, sign-in, or checkout, and read the answers we give most. Markdown: https://useembers.com/help/troubleshooting.md - [Fix an empty lead queue](https://useembers.com/help/troubleshooting/no-leads-yet/): Work the reasons a queue stays empty in order, from a scan still running or agents that are not scanning to an ICP or blocklist that filtered everyone out. Markdown: https://useembers.com/help/troubleshooting/no-leads-yet.md - [Find out why your agents stopped scanning](https://useembers.com/help/troubleshooting/agents-not-scanning/): Read the status on the Agents and Watchlist screens to see whether an agent is inactive, on hold at the trial cap, paused, or failing, and how to restart it. Markdown: https://useembers.com/help/troubleshooting/agents-not-scanning.md #### Paused destinations - [Fix Slack delivery when it is paused](https://useembers.com/help/troubleshooting/slack-delivery-paused/) (Solo and above): Read the Slack pause reason, fix a revoked token, a missing or archived channel, or a removed bot, then resume and retry the posts you missed. Markdown: https://useembers.com/help/troubleshooting/slack-delivery-paused.md - [Fix HubSpot delivery when it is paused](https://useembers.com/help/troubleshooting/hubspot-delivery-paused/) (Solo and above): A rejected or under-scoped token, five refused contacts in a row, or exhausted retries pauses HubSpot delivery. How to read the reason and resume. Markdown: https://useembers.com/help/troubleshooting/hubspot-delivery-paused.md - [Fix Salesforce delivery when it is paused](https://useembers.com/help/troubleshooting/salesforce-delivery-paused/) (Solo and above): A refused connection, lost API access, a deleted LinkedIn URL field, or five rejected leads in a row pauses Salesforce. What each means and how to resume. Markdown: https://useembers.com/help/troubleshooting/salesforce-delivery-paused.md - [Fix Pipedrive delivery when it is paused](https://useembers.com/help/troubleshooting/pipedrive-delivery-paused/) (Solo and above): A refused connection, an ended plan, a lost permission, a deleted mapped field, or five rejected leads pauses Pipedrive. What each means, how to resume. Markdown: https://useembers.com/help/troubleshooting/pipedrive-delivery-paused.md - [Fix Attio delivery when it is paused](https://useembers.com/help/troubleshooting/attio-delivery-paused/) (Solo and above): A revoked connection, a missing scope, a plan limit, a deleted list, or five rejected leads pauses Attio. What each pause means and how to resume. Markdown: https://useembers.com/help/troubleshooting/attio-delivery-paused.md - [Fix Notion delivery when it is paused](https://useembers.com/help/troubleshooting/notion-delivery-paused/) (Solo and above): A rejected connection, an unshared database, a changed property, or five refused leads in a row pauses Notion delivery. Read the reason and resume. Markdown: https://useembers.com/help/troubleshooting/notion-delivery-paused.md - [Fix Google Sheets delivery when it is paused](https://useembers.com/help/troubleshooting/google-sheets-delivery-paused/) (Solo and above): A refused connection, a deleted or trashed spreadsheet, a renamed column, or five refused leads in a row pauses Google Sheets. Read the reason and resume. Markdown: https://useembers.com/help/troubleshooting/google-sheets-delivery-paused.md - [Fix HeyReach delivery when it is paused](https://useembers.com/help/troubleshooting/heyreach-delivery-paused/) (Solo and above): A stopped, deleted, or senderless campaign pauses one HeyReach configuration; a rejected key pauses them all. How to read the reason and clear it. Markdown: https://useembers.com/help/troubleshooting/heyreach-delivery-paused.md - [Fix Instantly delivery when it is paused](https://useembers.com/help/troubleshooting/instantly-delivery-paused/) (Solo and above): A rejected or under-scoped key, a deleted campaign or list, or exhausted retries pauses Instantly delivery. How to read the reason, fix it, and resume. Markdown: https://useembers.com/help/troubleshooting/instantly-delivery-paused.md - [Fix Smartlead delivery when it is paused](https://useembers.com/help/troubleshooting/smartlead-delivery-paused/) (Solo and above): A rejected key, a deleted or stopped campaign, or exhausted retries pauses Smartlead delivery. How to read the reason, fix it, and resume. Markdown: https://useembers.com/help/troubleshooting/smartlead-delivery-paused.md - [Fix Emelia delivery when it is paused](https://useembers.com/help/troubleshooting/emelia-delivery-paused/) (Solo and above): A rejected key, a deleted campaign or list, a campaign with no contact list, or exhausted retries pauses Emelia delivery. How to fix each and resume. Markdown: https://useembers.com/help/troubleshooting/emelia-delivery-paused.md - [Fix a paused webhook endpoint](https://useembers.com/help/troubleshooting/webhook-endpoint-paused/) (Solo and above): Why Embers pauses an endpoint on a 4xx, five rejected events, or exhausted retries, how to read the delivery log, fix the receiver, and resume. Markdown: https://useembers.com/help/troubleshooting/webhook-endpoint-paused.md #### More in Troubleshooting - [Get Embers emails arriving again](https://useembers.com/help/troubleshooting/not-receiving-emails/): Why a digest or signal email stops arriving, what each plan receives, and the settings, unsubscribe, and spam checks that fix most missing Embers emails. Markdown: https://useembers.com/help/troubleshooting/not-receiving-emails.md - [Fix sign-in, password reset, and verification link problems](https://useembers.com/help/troubleshooting/sign-in-problems/): What each sign-in, Google, password reset, and email verification error in Embers means, and the quickest way back into your account. Markdown: https://useembers.com/help/troubleshooting/sign-in-problems.md - [Fix a checkout that failed or did not finish](https://useembers.com/help/troubleshooting/checkout-failed/): What the Payment failed screen and the checkout errors mean when you pick a plan in Embers, why nothing was charged, and how to try again. Markdown: https://useembers.com/help/troubleshooting/checkout-failed.md - [Frequently asked questions](https://useembers.com/help/troubleshooting/faq/): Short answers to the questions support gets most, each linking to the article that covers it in full, plus the keyboard shortcuts in this help center. Markdown: https://useembers.com/help/troubleshooting/faq.md ## Where Embers can send leads - [Slack](https://useembers.com/help/integrations/slack/) - [HubSpot](https://useembers.com/help/integrations/hubspot/) - [Salesforce](https://useembers.com/help/integrations/salesforce/) - [Pipedrive](https://useembers.com/help/integrations/pipedrive/) - [Attio](https://useembers.com/help/integrations/attio/) - [Notion](https://useembers.com/help/integrations/notion/) - [Google Sheets](https://useembers.com/help/integrations/google-sheets/) - [HeyReach](https://useembers.com/help/integrations/heyreach/) - [Instantly](https://useembers.com/help/integrations/instantly/) - [Smartlead](https://useembers.com/help/integrations/smartlead/) - [Emelia](https://useembers.com/help/integrations/emelia/) - [Signed webhooks](https://useembers.com/help/integrations/webhooks/) - [Zapier](https://useembers.com/help/integrations/zapier/) - [Make](https://useembers.com/help/integrations/make/) - [Clay](https://useembers.com/help/integrations/clay/) - [n8n](https://useembers.com/help/integrations/n8n/) - [Connected apps (MCP)](https://useembers.com/help/integrations/mcp/) - [CSV export](https://useembers.com/help/integrations/csv-export/) ## Elsewhere - [Changelog](https://useembers.com/changelog/) - [Developers: webhook events, MCP tools, machine-readable files](https://useembers.com/help/developers/) - [Site index for AI assistants](https://useembers.com/llms.txt)