# Account settings

URL: https://useembers.com/help/account-and-billing/account-settings/
Category: Account and billing
Updated: 2026-09-12
Last verified: 2026-09-12

> Your profile, timezone, lead name columns, and password, plus a map of every settings screen in Embers and who is allowed to open it.

Settings in Embers is split by what a setting belongs to: you, the account, the team, or the subscription. This page is the map, plus the handful of personal settings that do not have a home anywhere else.

## The settings screens

| Screen | Path | What lives there |
| --- | --- | --- |
| Profile | `/settings/profile` | Your timezone, digest and notification preferences, lead name columns, and your password |
| Integrations | `/settings/integrations` | Slack, HubSpot, and the other destinations |
| Account | `/settings/account` | Account name, scan and scoring settings, the company blocklist, leaving a team, deleting the account |
| Team | `/settings/team` | Members and pending invitations |
| Content | `/settings/content` | Your outreach voice, which drives DM drafts |
| Billing | `/settings/billing` | Plan, trial, payment method, invoices, cancellation |

> **Warning: Two screens are restricted**
>
> **Billing** is visible to the account owner only. **Integrations** requires Solo or above and an account administrator. **Team** is Growth and above. Agency accounts also get a Clients screen.

## Profile settings

Everything on `/settings/profile` is personal. Two people on the same account can have completely different values, and changing yours never changes theirs.

### Timezone

Under **Preferences**. It is used for scheduling and for displaying dates, and it is what your digest delivery slot is interpreted in. Set this before you set a digest time.

### Notifications

The digest frequency, the delivery slot, the eight update types, and the four agent mutes all sit here. They have their own page: [Notifications and the email digest](/help/account-and-billing/notifications-and-email-digest/).

### Splitting names into first and last

Under **Exports**, the switch reads **Split name into First / Last columns**. Turning it on adds First Name and Last Name columns to lead tables and to CSV exports, on top of the single full name column.

> **Tip: Turn it on before a CRM import**
>
> Most CRMs and mail merge tools want first and last name in separate fields. The switch is the default for every lead table and export, and each leads table can still turn those two columns on or off from its own Columns menu.

Changes on this screen are held as a draft until you save, so set the timezone, the digest, and the name format together and commit them in one go.

## Change your password

The **Change Password** card sits at the bottom of the Profile screen.

### Enter your current password

This proves the session is yours, so a borrowed laptop cannot be used to lock you out.

### Choose a new password

At least 8 characters. There is a show and hide control on both new password fields.

### Re-enter it and save

The form tells you if the two do not match before it submits. You stay signed in after the change.

If you cannot sign in at all, use the password reset link on the login screen rather than this card.

## Account level settings

`/settings/account` holds the things that belong to the account rather than to you: the account name, the scan and scoring windows, and the company blocklist at `/settings/account#blocklist`. The bottom of that screen has a **Danger zone**, visible to the account owner, for deleting the account permanently. That is covered in [Data and privacy](/help/account-and-billing/data-and-privacy/).

If you are a member rather than the owner, that screen also has **Leave team**.

## Getting help

The Chatway chat widget is available inside the app on desktop. It is deliberately absent from the onboarding and sign in screens. There is also a **Report issue** control for bugs, which sends the page you were on along with your message. Anything else goes to viraj@useembers.com.

## Related

- [Notifications and the email digest](/help/account-and-billing/notifications-and-email-digest/): Every email preference in one place.

- [Data and privacy](/help/account-and-billing/data-and-privacy/): What Embers stores, and how to export or delete it.

- [Team and roles](/help/reports-and-workspaces/team-and-roles/): Who can see and change what.

## Frequently asked questions

**Am I logged out after changing my password?**

No. You stay signed in after the change.

**Why can I not see the Billing tab?**

Billing is visible to the account owner only. Ask the owner to make the change, or to look at the invoice you need.