# Manage your profile and account settings URL: https://useembers.com/help/account-and-billing/account-settings/ Category: Account and billing Updated: 2026-10-24 Last verified: 2026-10-24 > Set your timezone and lead names, verify your email, change your password, and find which Settings screen holds the rest. Settings is split by what a setting belongs to: you, the workspace, or the plan. This page covers the personal settings on **Profile** and maps where everything else lives. ## The settings screens **Settings**, the last row of the Setup group in the app's sidebar, opens **Profile**. On a tablet or computer the sidebar then lists these sections in place of the workspace pages, under the workspace card, which stays at the top so you can see which workspace the **Workspace** sections change: **Back to workspace** at the top, which returns to the last page you opened outside Settings (with the same list or filter open, or the dashboard after you switch workspace), then the sections under **You**, **Workspace**, and **Plan**, with the one you are on highlighted. Choose one to open it. On a phone there is no sidebar, so the sections are a page of their own (`/settings`): open it with **More**, then **Settings**, with **‹ Settings** at the top of any Settings page, or with **Settings** at the start of the page title, as in **Settings › Team**. On a tablet or computer that title link and `/settings` open **Profile**, since the sidebar already lists the sections. Screens you cannot use are hidden. For the rest of the app's layout, see [find your way around](/help/getting-started/find-your-way-around/#settings). | Group | Screen | Path | What lives there | | --- | --- | --- | --- | | You | Profile | `/settings/profile` | Your email address and whether it is confirmed, timezone, lead names, password | | You | Notifications | `/settings/notifications` | Digest schedule, update types, agent mutes. See [notifications and the email digest](/help/account-and-billing/notifications-and-email-digest/) | | Workspace | General | `/settings/workspace` | Workspace name and setup, lookback window, weekly report, Danger zone. See [workspace settings](/help/account-and-billing/workspace-settings/) | | Workspace | Blocklist | `/settings/blocklist` | Companies kept out of your leads. See [block a company](/help/leads/company-blocklist/) | | Workspace | Team | `/settings/team` | Members and invitations, Growth and above. See [invite your team](/help/reports-and-workspaces/team-and-roles/) | | Workspace | Clients | `/settings/clients` | Agency portfolios only | | Workspace | Outreach voice | `/settings/content` | Your [outreach voice](/help/outreach/outreach-voice/), which shapes DM drafts | | Workspace | API and webhooks | `/developer/webhooks` | Webhooks and connected apps; administrators only | | Plan | Billing | `/settings/billing` | Plan, trial, payment method, invoices, cancellation; workspace owner only | Most screens open with one line that sums them up, such as "2 companies blocked" on **Blocklist** or "Set up for just you" on **General**. Switches, choices, and dropdowns save the moment you change them: the top bar shows **Saving**, then **Saved**, and a failed save puts the setting back with an error. Text fields, such as the workspace name, show **Save changes** and **Cancel** once you edit them. > **Note: Plan gates on these screens** > > Integrations (in the sidebar, not Settings) and webhooks need Solo or above and an administrator; see [choose where Embers sends your leads](/help/integrations/overview/). Team needs Growth or above. The lookback window on General, Blocklist, and Outreach voice need Solo or above. ## Set your timezone and lead names Both sit on the **Preferences** card on **Settings**, then **Profile**, on the left of the page. Each saves the moment you change it. ### Pick your timezone **Timezone** is used for scheduling and for displaying dates. Your digest time is read in it, so set it before you pick a digest slot. ### Choose how lead names appear Turn on **Show first and last name separately** to split the name into First name and Last name columns in [CSV exports](/help/integrations/csv-export/). The same switch sits in the Leads table's **Edit columns** menu as **First + last name**. Every lead table keeps one Lead column either way. > **Tip: Split names before a CRM import** > > Most CRMs and mail merge tools want first and last name in separate fields. Turn the switch on before you export. ## Verify your email The **Profile** card on **Profile**, "The address you sign in with. Lead emails go here.", has an **Email** row with your address and where it stands. While the address waits for its link, an amber dot reads "Not confirmed. New leads email you once it is." with a **Resend email** button. After you resend, the row reads "Not confirmed yet. We sent a new link." Once you confirm, a green dot reads "Confirmed". Digest email only goes to confirmed addresses. A workspace owner on a trial or a paid plan also finds the request in **Notifications**, the bell in the top bar, as **Confirm your email** with **Resend email**. ## Change your password The **Password** card, "You stay signed in after changing it.", sits beside **Preferences** on **Profile**, or below it on a narrow screen. ### Choose Change password The **Change password** button on the **Password** card opens the **Change password** dialog. ### Enter your current password Type it in **Current password**. Embers checks it first and answers "Current password is incorrect." if it does not match. ### Choose a new password Type it in **New password**: at least 8 characters. Embers also refuses passwords that are too common, entirely numeric, or too close to your name or email. **New password** and **Confirm new password** each have a show and hide control. ### Confirm it and choose Update password Type it again in **Confirm new password**. The dialog flags "Passwords do not match" before it submits, and **Update password** stays off until all three fields are filled, the new password has at least 8 characters, and the two new fields match. When the change goes through, the dialog closes and "Password changed" appears. You stay signed in. If it fails, the dialog stays open with the reason and keeps what you typed; **Cancel** closes it and clears the fields. If you cannot sign in at all, [reset your password](/help/troubleshooting/sign-in-problems/#reset-your-password) from the link on the sign-in screen instead. The reset email arrives only if an account exists for that address. ## Get help The **?** button in the bottom-right corner of every page opens the help menu with **Share feedback** for bugs and ideas and **Chat with us** for the support chat; on a phone it sits just above the tab bar. On a tablet or computer, **Ask a human** and **Book a call**, at the foot of the sidebar above your name, reach the Embers team directly. See [get help from any page](/help/getting-started/find-your-way-around/#get-help-from-any-page). Anything else goes to viraj@useembers.com. ## Related - [Rename and set up your workspace](/help/account-and-billing/workspace-settings/): Name, setup, lookback window, and the Danger zone. - [Choose your notifications and email digest](/help/account-and-billing/notifications-and-email-digest/): Every email preference in one place. - [Find your way around](/help/getting-started/find-your-way-around/): The sidebar, the command palette, and shortcuts. ## Frequently asked questions **Am I signed out after changing my password?** No. You stay signed in after the change. **Why can I not see Billing in Settings?** Billing is visible to the workspace owner only. Ask the owner to make the change or send you the invoice you need. **Does my timezone change anything for my teammates?** No. Timezone, lead name format, and notification settings are personal. Changing yours never changes theirs. **Can the Embers team see my account?** Yes, read-only, to help you or to fix a problem. They never ask for your password and cannot sign in as you.