Choose your notifications and email digest

Every email preference lives on Settings, then Notifications (/settings/notifications). The choices are yours alone: two people on the same workspace can be set up completely differently.

The page opens on one sentence saying what Embers emails you, such as “Emailing you about new ICP leads from all your agents”, with the facts under it: “Daily digest at 8:00 AM · 1 of 7 kinds on · Kolkata time”.

By default one kind of update is on, New ICP leads, and the digest is Daily at 8:00 AM in your timezone. Everything else starts off, so a new workspace hears about new buyers and nothing else until you ask for more.

How updates reach you

Embers bundles updates rather than sending one email per lead: one lead gets a single-lead email, two or more get a roundup. For alerts in a channel instead, send qualified leads to Slack.

Set up your email

1. Set your timezone first

   The digest time is read in the timezone under Preferences on Settings, then Profile. See account settings.

2. Choose a digest frequency

   Under Email digest, set How often to Daily (everything from the last 24 hours), Weekly (a Monday recap of the past 7 days, only ever sent on a Monday), or Never.

3. Pick a delivery time

   Delivery time offers 30 minute slots from 6:00 AM to 8:30 PM. The line under the label reads your choice back in your timezone, such as “One email at 8:00 AM Kolkata time (UTC+05:30), with the last 24 hours.” The row is hidden while How often is Never.

4. Choose which updates get through

   Turn on any of the seven update types under What gets through, and mute agents under Agent emails. Each card counts how many are on, such as “1 of 7 on”.

There is no save button. Each switch and choice saves the moment you change it, and the top bar shows Saving, then Saved. If a save fails, the setting goes back to what it was and an error says why.

The seven update types

On the page, the New ICP leads row carries a Default chip. A toggle that is off means that kind of update is not recorded for you at all, in email or digest. The thresholds come from how lead scoring works. Accounts that had never changed a toggle were moved to these defaults on 17 September 2026; anyone who had switched one off kept their settings.

The agent mutes

On the Agent emails card, mute a whole signal source without touching the others. All three start on: Your profile (“People engaging with your posts and with the comments you leave.”), Watchlist agent, and Keyword agent. The Your profile switch mutes your posts and your comments together. See choose your signal agents.

A mute suppresses a lead only when that agent alone found it. A lead that more than one agent contributed to still comes through. Turning an agent back on surfaces new events only; nothing from the muted period is backfilled.

Unsubscribe from everything

The unsubscribe link in an Embers email opens this screen, turns off every update type and agent, and sets the digest to Never. You see “Unsubscribed. You can turn individual notifications back on below.” Billing and account email, such as a failed payment or a password reset, still arrive.

Troubleshooting

• Nothing arrives. Check the plan, the verified address, and the frequency, in that order. You are not receiving Embers emails goes through each.
• The digest arrives at the wrong time. The slot follows the timezone on Profile. Change the timezone and the digest follows it.
• A teammate gets no digest. Digest and update email check the recipient’s own plan. A member who joined a paid workspace by invitation, with no plan on their own login, currently receives none, and their toggles are locked. See invite your team.
• Solo sends no alert when a hot lead appears. Update emails between digests are Growth and above. On Solo the lead is in your next digest.

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