Block a company

Some companies are never going to be leads: your own, your partners, a customer you already have. Block one once and nobody who works there reaches your queue, your exports, or any destination, for every watched profile in the workspace.

Block a company

1. From Settings

   Go to Settings, then Blocklist (/settings/blocklist), the section right after Account. The older /settings/account#blocklist address opens the same place. Choose Add company in the top bar, enter the domain, add a company name when it differs from the domain, and choose Block company. A toast confirms it, such as “competitor.com blocked”.

2. From a lead's full page

   On the full lead page, open More actions (the ⋯ button after Send to), choose Block followed by the company name, then Block company to confirm. It blocks the company and dismisses the lead.

3. From the Priority Queue

   Open the More menu on a card and choose Block followed by the company name. The toast says how many other leads went with it.

4. In bulk

   Select leads in the leads list and choose Block company. The dialog names every company in the selection before anything is blocked. It covers the rows you selected on screen.

The lead actions are hidden when the company field is empty or a placeholder such as “Self-employed”, because there is nothing safe to block.

How matching works

A LinkedIn profile carries a company name, not a website, so Embers matches on names built from what you entered: the company name you gave, the main part of the domain, and a spaced version of any hyphenated name. So acme.com also catches “Acme”, “Acme Inc”, and “Acme, Inc.”. Names shorter than three characters are dropped, which stops a two-letter domain from hiding half your list.

A person is blocked when a name matches their current company, an “at” or ”@” phrase in their headline, or a current position in their work history. A company page whose name matches is blocked too.

Where the block applies

Blocked people are absent from:

• The leads list, every tab, the lead sheet, the full lead page, and lead counts.
• The Priority Queue and the dashboard.
• CSV exports, lists, and the company and position filters.
• Client reports, digests, the first-leads email, hot-lead notifications, and agency views.
• The onboarding preview.

It also gates delivery. A lead only leaves Embers when its score is above 0, and it matches your ICP or you marked it a lead by hand, and its company is not blocked. That check sits in front of Slack, HubSpot, HeyReach, Instantly, Smartlead, Emelia, and signed webhooks, so nothing you blocked reaches an outreach tool. See choose where Embers sends your leads.

Read the list

The page opens on one line that sums up the list, such as “2 companies blocked”, with how many leads they hide. Below it, the Blocked companies card has a Domain, Company, and Added column; on a phone the company name and date sit under the domain. Under each domain, the row says how many leads it is currently hiding (“hides 12 leads”). The count leaves out people already hidden as your own team or as employees of a profile you watch. Two labels appear when they apply:

• Added automatically: seeded from your own company when you added your own LinkedIn profile or defined your ICP.
• From a lead: created by blocking somebody from the queue, the list, or the lead page.

Entries with neither label were typed in by hand.

Unblock a company

Choose the bin button at the end of the row in Blocked companies. A toast confirms it, such as “competitor.com unblocked”. The change applies everywhere at once, and the leads reappear with their scores, notes, and history, because nothing was deleted while the entry existed.

Related