Troubleshooting
Fix an empty queue, a paused destination, or missing email, and read the answers to the questions we get most.
No leads in your queue yet Work the four reasons a queue stays empty in order, from a scan that has not finished to an ICP or blocklist that filtered everyone out. Slack delivery is paused Solo and above Fix a revoked token, a missing or archived channel, or a bot that was removed, then resume the install and replay the deliveries you missed. HubSpot delivery is paused Solo and above An expired or revoked private-app token, a missing contact scope, or a rejected property stops HubSpot delivery. Here is how to fix and resume it. Webhook endpoint is paused Solo and above Why Embers auto-pauses an endpoint on a 4xx or after retries run out, how to read the delivery log, fix the receiver, replay, and resume. You are not receiving Embers emails Why a digest stops arriving, which notifications you can mute, what Free plans get, and the address and spam checks that fix most missing emails. Frequently asked questions Short answers to the questions support gets most, covering account safety, plans, scoring, exports, and the shortcuts built into this help center.